Last Updated: [21st Sep 2024]
At Kg Enterprises Info India, we strive to ensure timely and efficient delivery of your orders. This Shipping Policy outlines the shipping methods, costs, delivery timelines, and other relevant information for orders placed on www.kgenterprisesindiainfo.com.
1. Shipping Destinations
We currently ship to addresses within India only. We do not offer international shipping at this time.
2. Processing Time
- Orders are typically processed within 1-2 business days of receiving the order.
- Orders placed on weekends or holidays will be processed on the next business day.
- In the event of any delay in processing, we will notify you via email or phone.
3. Shipping Methods and Costs
We offer the following shipping methods:
- Standard Shipping: Typically delivered within 5-7 business days from the date of dispatch.
- Express Shipping (Optional): Typically delivered within 2-4 business days from the date of dispatch. Additional charges may apply.
Shipping costs are calculated at checkout based on the destination, shipping method, and the size/weight of the items ordered.
4. Delivery Timelines
Delivery times may vary based on the destination and product availability. Once shipped, you will receive a tracking number via email or SMS to track the status of your delivery.
Estimated delivery times:
- Metropolitan Cities: 3-5 business days
- Non-Metro Cities and Rural Areas: 5-7 business days
Please note that delivery times are estimates and may be affected by factors beyond our control, such as delays from courier services, public holidays, or extreme weather conditions.
5. Shipment Tracking
Once your order is dispatched, you will receive a tracking link via email or SMS. You can use this link to track your package until it is delivered.
6. Order Changes
Once an order is placed and processed, changes to shipping address or items ordered may not be possible. If changes are required, please contact us immediately at kgenterprisesonline@gmail.com or call 962 962 66 39.
7. Failed Deliveries
In case a delivery attempt is unsuccessful (due to incorrect address, recipient unavailable, etc.), the courier may make multiple attempts to deliver the package. If the package is returned to us after failed delivery attempts, we will notify you and may charge additional fees for re-shipment.
8. International Shipping
At this time, Kg Enterprises Info India only ships within India. We do not offer international shipping.
9. Damaged or Lost Packages
If your package arrives damaged, or if you believe it has been lost in transit, please contact us immediately at kgenterprisesonline@gmail.com or 962 962 66 39. We will work with the courier service to resolve the issue and ensure that you receive a replacement or refund, as applicable.
10. Contact Us
For any questions related to shipping, please contact us at:
Kg Enterprises Info India
Email: kgenterprisesonline@gmail.com
Phone: 962 962 66 39